How we handle your information and keep things transparent
Look, we get it - privacy policies are usually a slog to read through. We're architects, not lawyers, so we've tried to keep this as clear and honest as possible.
At Ulthor Aven Quinth Architects, we take your privacy seriously. Whether you're reaching out about a potential project, subscribing to our newsletter, or just browsing our portfolio, we want you to know exactly what info we collect and what we do with it. No surprises, no fine print nonsense.
This policy applies to our website and any interactions you have with our studio. We're based in Toronto, Ontario, and we comply with Canadian privacy laws including PIPEDA (Personal Information Protection and Electronic Documents Act).
We're pretty selective about what information we gather. Here's the breakdown:
We're not in the business of selling data or spamming you with junk. Here's honestly what we use your information for:
We won't use your personal info for anything beyond what you'd reasonably expect from an architecture studio. No weird third-party marketing schemes or anything sketchy.
We take reasonable precautions to keep your information secure. Our approach includes:
All data transmitted through our website is encrypted. Look for that little padlock in your browser.
Your info lives on secure servers with restricted access. Only team members who need it can get to it.
We keep our systems patched and updated to protect against known vulnerabilities.
That said, no system is 100% bulletproof. We do our best, but we can't guarantee absolute security - honestly, no one can. If there's ever a breach that affects your data, we'll let you know ASAP.
It's your data, and you've got rights. Here's what you can do:
Want to know what we've got on file? Just ask. We'll send you a copy of your personal information we're holding.
If something's wrong or outdated, let us know and we'll fix it. We want to keep things accurate too.
Want us to erase your data? We'll do it, unless we're legally required to keep it (like for completed project records).
Every email we send has an unsubscribe link. Click it and you're off the list - no hard feelings.
Data Retention: We keep your information for as long as we need it to provide our services or as required by law. For active projects, that means the duration of the project plus 7 years (standard for architectural records in Canada). For newsletter subscribers, until you unsubscribe. For casual inquiries that don't go anywhere, typically 2 years.
Our website might link to other sites - maybe a manufacturer's page, a sustainability resource, or a collaborator's portfolio. Once you click through to those sites, this privacy policy doesn't apply anymore. Those sites have their own policies, and we can't control what they do. So yeah, click with awareness.
We might update this privacy policy from time to time - usually when we add new features or if regulations change. When we do, we'll update the "Last Updated" date at the top. For major changes, we'll shoot you an email if we've got your address on file.
We recommend checking back occasionally, especially if you're a regular visitor or client. But we're not gonna make sneaky changes or anything like that.
If you've got questions about this privacy policy or how we handle your data, don't hesitate to reach out. We're happy to chat about it.
Email:
Phone:
Mail:
Ulthor Aven Quinth Architects
1240 Queen Street West, Suite 302
Toronto, ON M6K 1L3
Canada
If you believe we've mishandled your personal information, you also have the right to file a complaint with the Office of the Privacy Commissioner of Canada.